Skip to content
Log In
  • There are no suggestions because the search field is empty.

Why do I see a "Locked Content"? (Interactive Demo)

Some media or pages in Edge Factor may appear with a lock symbol or a “Locked Content” message. This article explains why that happens and what steps to take if you believe you should have access.

 

Understand what causes content to be locked and how to unlock it.

Prefer a written article?

If you’d like to review the full article version of this tutorial, check out "Why do I see a "Locked Content"?" for step-by-step written instructions.

Need Help?

Still seeing locked content? We’re happy to help!

Reach out via Live Chat or email us at support@edgefactor.com and we’ll help you get access.