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Update Your Account Information

Need to change your name, email, or update your Edge Factor account details? Whether your information was entered incorrectly or has recently changed, you can easily update it from within your profile settings.

How to Update Your Account

  1. Click the gear icon (⚙️) on the left-hand menu

  2. Select “My Profile”

update account info gear

This will open your personal profile page, where you can view and edit key account details.

What You Can Edit

  • First Name

  • Last Name

  • Email Address

  • Phone Number (optional)

  • Password – You can reset your password at any time

  • Persona Tags – Update your role or subject focus areas (used to personalize your content feed)

account info my profile

Connected Organization

In the Connected Organization section, you'll see:

  • The school, business, or organization you're linked to

  • Your role (e.g., instructor, learner, administrator) within that organization

connect org and role

If this information is incorrect, contact support@edgefactor.com to request an update.

Request to Close Your Account

If you'd like to close your Edge Factor account, you'll also find an option to submit a request directly from your profile page towards the bottom.

close account

Need assistance or can’t access your profile settings?
Contact us at support@edgefactor.com — we’re happy to help!