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Help Desk

Tools for K-12 Educators

Tools for K-12 Educators

Watch Pre-recorded Training Webinars, discover best practices, learn how to assign content to students, and organize your Users and Groups.

Learning the Basics

How to browse our Inspiration content

How to browse our Exploration content

How to browse our Preparation content

How to browse our Connection content

How to use the Search Bar

How to add items to your Favorites

For Admins Only: Monitor Analytics

Support Services

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Recommended Content for American Educators

For American Grades 5-6 Educators

For American Grades 7-8 Educators

For American Grades 9-10 Educators

For American Grades 11-12 Educators

Recommended Content for Canadian Educators

For Canadian Grades 5-6 Educators

For Canadian Grades 7-8 Educators

For Canadian Grades 9-10 Educators

For Canadian Grades 11-12 Educators

Just for Ontario: Grade 10 Career Studies Educators

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How to Create Profiles

How to create a School Profile

How to create School Program Profiles

How to create Extracurricular Profiles

Adding a picture-perfect Cover Photo size

How to use Classroom

How to Set up your Class and add students

How to assign content to your students

How to assign content to a D2L Brightspace class

How to share content using a QuickStart link

Using Edge Factor with Google Classroom

How to review your student's work

How to assign an entire row of content

How to delete content that you've assigned

Where do Students find their assignments?

FAQ: Why can't I see my classes?

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How to manage your Users

How to manage users in a Class

How to add Users

Pre-Recorded Webinars

Training Webinar: Arizona, USA

Training Webinar: Arkansas, USA

Training Webinar: British Columbia, Canada

Training Webinar: California, USA

Training Webinar: Ohio, USA

Training Webinar: Louisiana, USA

Training Webinar: Manitoba, Canada

Training Webinar: North Carolina, USA

Training Webinar: Ontario Educators

Training Webinar: Washington, USA

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FAQ's

Can only the classroom teacher assign content? Can we set up someone to support the teacher?

Will we need to set up a school profile page for each school or can we make a single district profile?

Could a stream pathway be outlined for teachers? (ie. K-3 start with module and provide the link, 4-6 start with modules z and provide the link)

Does someone from the board need to manage our school's accounts?

My students don't have a school email address, what should I use for a username?

Do my students need to have an email address?

Will each staff person have a personal login?

Are there resources for middle school students?

How long are the videos?

How do I add students to my free account?

Are you offering free resources during the COVID crisis?

Are there activities for all of the assets?

Why can’t I log in? Getting a login error

How do I add students to my paid membership?

Can I assign content to students for free?

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