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How to Set Up Domain Mapping

Domain Mapping ensures that users with your organization’s email domain are automatically added to your Edge Factor organization.

Who Can Set It Up?

Only Administrators can set or review Domain Mapping.

Note: If your organization is part of a school network (district board), Edge Factor does not domain map the board/district account. Instead, domains are mapped at the individual school level, so users are assigned to the correct school.

Steps to Set Up or Review Domain Mapping

  1. Log in to your Edge Factor account as an Administrator.

  2. Click on your Organizations Logo
    Found at the top-left corner of your screen.

    my org - settings-2

  3. Open Your Organization Profile's
    Find and click “Organization Info”

    my org - org info - update

  4. Navigate to the Product Settings

    • Click on the Products tab

      product tab-1

    • Select the applicable Product

      premium product-1

    • Click the Settings tab

      product settings-1

  5. Access the Domain Mapping Section
    Scroll down to find Domain Mapping. Click it to view existing mappings (if any).

    domain mapping setting-1

    • If you see email domains listed, domain mapping is already set up.

    • If it’s blank, you can click + Add Domain to set it up.

      add domain-1

  6. Add or Edit a Domain

    • Enter your email domain (just the part after the “@” symbol).

    • Assign a default role for users with that domain (e.g., Student, Instructor).

      assign role to domain-1

    • Click Save.

      save apply changes-1

What Happens Next?

Any new user who logs in with that domain will:

  • Be prompted to confirm that they are part of your organization.

  • Be automatically connected once confirmed.

Need Help?

Use the chat icon in the bottom right corner or email us at support@edgefactor.com