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How Do I Update My Organization’s Details?

Have your organization’s name, address, logo, or contact details changed? If you have the administrator role on Edge Factor, you can easily update your organization’s information from within the platform.

Note: Only users with the Administrator role have access to edit organization details, view users, manage products, and access analytics.

Steps to Update Your Organization’s Info:

1. Log in to your Edge Factor account.

2. Click the gear icon (⚙️) in the left-hand menu to open Settings.

3. Select your Organization from the options.

settings - my org

4. In the Organization window, you’ll see five main sections.

5. Click on “Org Info” to view your organization’s current details.

6. Click the “Edit” button to begin making changes.

org - my org info edit
The Organization Page menu will appear on the left side.

edit org info

What Can You Update?

Once in Edit Mode, you can update information across several sections by clicking the “Next” button to move between them. Editable fields include:

  • Organization Name

  • Logo (upload your school or district logo)

  • Description

  • Address

  • City, Province/State, and Country

  • Zip/Postal Code (highly recommended)

     

Adding a postal code or zip code enables the platform to show students and instructors location-specific content, including content filmed in the area.

Need Help?

If you don’t see the Edit button or believe your role needs to be updated to Administrator, please contact us:

📧 support@edgefactor.com

We’re happy to assist with access updates or walk you through the process.