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How to Change, Update, and Recover your Password

Ensure your password is secure. Learn how to manage your password settings.

Open Your Account

Click the settings icon and choose "My Account".


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Update your password

Type in your current password, then type your new password. When you are finished click the "Set New Password" button.


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If you are looking to recover your password, follow these steps:

1. Go to edgefactor.com

2. Click the "Login" button - top right corner. 

3. Click "Forgot Password", enter your email address, and we will send you an email to reset your password!

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Prefer a hands-on walkthrough?

If you’d like a more interactive experience, check out our Help Desk article "How to Change, Update and Recover your Password (Interactive Demo)" for a step-by-step guided demo.

Need Help?

Use the chat icon in the bottom right corner or email us at support@edgefactor.com