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Remove a User from your Organization

When a user leaves your school, company, or organization, you can remove them from your Edge Factor account. This ensures that your user list stays up to date and that only current users have access to your organization’s membership and tools.

What happens when you remove a user?

  • All personal information your organization holds for that user is removed.

  • If the user is linked to multiple organizations (e.g., they work with your school and a local workforce group), their profile will remain active within those other organizations.

  • If you have a premium membership, the removed user will immediately lose access to all premium content, and they will no longer be able to access your organization's classes or data.

How to Remove a User:

  1. Click the gear icon (⚙️) on the left-hand menu to open Settings.

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  2. Select your organization from the list.

  3. Navigate to the Users tab.

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  4. Find the user by scrolling or using the search bar.

  5. Select the user and click the Remove button.

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  6. A pop-up will appear — confirm that you want to remove the user.

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  7. You’ll see a confirmation message at the bottom of your screen once the user has been successfully removed.

Need to Restore a User?

If you accidentally removed someone and need to restore their access, please contact our Support Team at:

📧 support@edgefactor.com

We’re happy to help!

NOTE: We may maintain anonymized or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please see our Privacy Policy.